ESAF Small Finance Bank underwent an ESG grading process by Care Edge Research. The Bank secured a commendable score of 71%, against the industry average of 59%. The Bank scored 62% for the environment pillar, 68% for the social pillar and 76% for the governance pillar. The Bank’s excellent performance in the grading process is a result of its green protocol, green branch practices, healthy labour management practices, employee engagement and gender-inclusive workforce (one in every three employees is a woman), CSR contribution of 5%, exceeding the government mandate, community transformation through innovative products and its board governance and disclosure. ESAF SFB was also judged the industry best in five categories namely green finance, health and safety, product safety and quality, communities and opportunities for product/inclusion.