Shri. K. Paul Thomas, MD and CEO, ESAF Small Finance Bank, was a panellist in FIBAC 2023, Winning in Uncertain Times, jointly organised by Boston Consulting Group, FICCI and Indian Bank’s Association on 22nd and 23rd November 2023 at Hotel Trident, Nariman Point, Mumbai. The panel included several eminent personalities from the banking sector. Shri. K. Paul Thomas shared valuable insights on the topic ‘How Indian banking needs to upskill, reskill and retain employees’.